Every call.
Answered.
Phena is an AI phone agent that answers calls, books appointments, and handles customer questions — 24/7. No IVR menus. No voicemail. No missed revenue.
Every missed call is a customer calling your competitor.
You're on a job. In a meeting. With a customer. The phone rings — and nobody answers. Phena does.
Up and running in 10 minutes
Configure your profile
Add your services, hours, prices, and FAQs. Phena only states what's in your knowledge base — zero hallucination.
Connect your phone
Forward your existing number or get a new one. Setup takes under 2 minutes.
Start taking calls
Phena picks up in under 2 seconds, handles bookings, and hands off to you with full context when needed.
Call Phena right now.
No signup needed.
Dial our demo line and pretend you're a customer. Ask about services, book an appointment, or test the handoff — it's all live.
Why Phena beats the alternatives
| Feature |  hena | Voicemail | IVR | Human |
|---|---|---|---|---|
| Answers 24/7 | ||||
| Natural conversation | ||||
| Books appointments | ~ | |||
| Answers questions from your knowledge base | ||||
| Transfers to humans with full context | ||||
| Never gets sick or takes days off | ||||
| Captures every call | ~ | ~ | ~ | |
| Scales to 10+ calls simultaneously | ||||
| Monthly cost | $29 | $0 | $50+ | $3,500+ |
How much are missed calls costing you?
Typical: 35-50% of missed calls become bookings with Phena
Pre-configured for what you do
Templates with common services, FAQs, and conversation flows ready to go.
Business owners love Phena
“I was losing 5–10 calls a day while on jobs. Phena picks up every one. My revenue jumped 30% in the first month.”
“Friday nights we'd miss dozens of reservation calls. Now Phena handles them while we focus on guests. Paid for itself in the first week.”
“The handover feature is brilliant. When someone has a complex issue, I get the full summary before I pick up. No more 'can you repeat that?'”
Simple. Transparent. Profitable.
Most customers recover the plan cost with their first booking.
Starter
Solo operators
- 1 location
- 100 call minutes/mo
- 50 bookings/mo
- Email notifications
- Unlimited FAQs
Professional
Growing businesses
- Up to 3 locations
- 500 call minutes/mo
- 200 bookings/mo
- SMS + email alerts
- Voice cloning
- Call analytics
- API access
Scale
Multi-location
- Up to 10 locations
- 2,000 call minutes/mo
- 1,000 bookings/mo
- Voice cloning
- Priority support
- Advanced analytics
- Dedicated onboarding
Enterprise
Franchises & custom
- Unlimited businesses & locations
- Franchise support
- Custom workflows
- On-prem / private cloud
- SSO & SAML
- White-label
- Custom SLA
- Dedicated account manager
Everything you need to know
Phena only answers from the knowledge base you configure. If it doesn't know, it says so honestly and offers to transfer the caller or schedule a callback — it never invents answers. You can review every call and add missing topics to improve coverage.
For routine tasks — booking, answering FAQs, handling after-hours calls — yes. For complex situations, complaints, or decisions requiring judgment, Phena transfers to you with full context (summary, caller sentiment, action items). Think of it as a tireless first line, not a replacement for human judgment.
About 10 minutes. Add your services, hours, prices, and FAQs in the dashboard, connect your phone number (new Twilio number or forward your existing one), and Phena starts taking calls. No code required.
Phena sounds natural and introduces itself by name (e.g., "Hi, I'm Lisa from Mike's Plumbing"). Most callers don't realise — but we recommend being upfront. You can customise the greeting to say it's an AI assistant if you prefer.
Phena has zero hallucination tolerance. It only states facts from your configured knowledge base. If information is missing or ambiguous, it transfers to you rather than guess. Every call is recorded and transcribed for review.
Phena supports US, UK, France, and Germany with locale-aware voice, language, and call-forwarding codes. UK businesses need a Twilio regulatory bundle (24-hour approval). French mobile numbers can't be used for AI agents by ARCEP rules — use local or toll-free. German businesses need a commercial register extract.
Yes. No contracts, no hidden fees. Cancel from your dashboard and your subscription ends at the current billing period.
Three options: (1) point your existing Twilio number to Phena, (2) set up call forwarding from your current number to a new Phena number, or (3) get a new number entirely. Forwarding is the most common — your callers dial your normal number and reach Phena transparently.
Phena warns you when you're approaching limits. We don't auto-bill for overages — you choose to upgrade or stay at your current level. Excess calls go to voicemail with transcription, which gets delivered to your dashboard and email.
Stop losing customers
to missed calls.
Set up Phena in 10 minutes. Your next missed call could be tomorrow — or it could be the last one you ever miss.
No credit card required · 14-day free trial · Cancel anytime